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Cancellations

Please allow 24 hours notice or 48 hours notice to evening appointments for any changes or cancellations otherwise the full amount is payable. If your treatment is scheduled for an evening appointment, I require 48 hours notice. If you can’t avoid cancelling please give me as much notice as possible. If I can fill your appointment, I won’t charge you.

CANCELLATION POLICY
At Woodland Health and Beauty, I understand that unanticipated events occur in everyone's life. In my commitment to provide a unique and outstanding treatment experience to all of my clients and out of consideration for my time, I have adopted the following policies:
Please be aware that appointments cancelled less than a 24 hour notice period for day appointment, or 48 hours notice of evening, or if you do not turn up for your appointment - this will incur the full charge of the treatment.
Late cancellations and ‘no-shows’ disrupt the conscientious and prompt service I aspire to provide to all, I am very busy and there will always have been someone who could have been fitted in to missed appointment slots, which is why, as a courtesy to others, these charges exist.

These policies were adopted to ensure that the therapists time and efforts be respected, as well as your scheduled service be a stress-free and relaxing experience.

Thank you for your understanding and co-operation.

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